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Support

Billing

How to view your bill
If you are a Business Customer and would like to view your bill, click here ​If you are a Public Sector Customer and would like to view your bill, click here If you are a Pulse Connect Customer and would like to view your bill, click here If you are a Unified Communications Customer and would like to view your bill, click here
What happens if I make a change to the number of licences?
When you make a change to the number of licences for an app, three charges will appear on your next bill:​
  • A charge for the new total number of licences, from the date you requested the change, until the end of the billing period.​
  • A charge for the original number of licences, to the point/date of the change.
  • A credit for the original number of licences, from the date you requested the change, until the end of the billing period.
  • Accounts and Roles

    Inviting a new Company User to the Vodafone Business Marketplace
    Only the Company Administrator can invite new users to the Vodafone Business Marketplace and manage their licences. Invite a user or multiple users:
      1. Log in to your Vodafone Business Marketplace account 2. From the menu, choose the Manage, this will take you to the Dashboard page 3. To invite one user, add their email address (1), then click Invite 4. To invite more than one user, choose Invite Multiple (2) 5. Enter the user’s email address. The role will default to User 6. Click Send Invitations
    If you are inviting multiple users to the Vodafone Business Marketplace, click here to find out how you upload a list of users. Resend or Revoke pending invitations:
      1. Log in to your Vodafone Business Marketplace account 2. From the menu, select Users 3. Select Manage Invitations (This will show you a list of pending invitations) 4. Select Resend or Revoke
    You will receive confirmation this has been completed.