Tiered-Samsung Knox - Custom Deal
Samsung
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Samsung Knox E-FOTA
Knox E-FOTA provides advanced control of system software updates across your Samsung devices, providing stability and continuity for businesses managing a large fleet of devices. Ensure every device operates on the right OS version that has been fully tested for app stability. Trigger mandatory updates without end user intervention for total compliance, or set update schedules that work best for your work force.
Features
OS version fully under control
Ensure every device operates on the OS version best suited for your business.
Show more
Show less
- Prevent devices from unwanted, automatic OS version upgrades for any amount of time.
- Choose the OS version you want to apply to all corporate devices – ensuring it works well with your proprietary apps and device models. Supports choosing from non-latest versions.
- Employ beta-testing on sample devices first and deploy fully qualified OS version to fleet without unwanted surprises.
Ensure total compliance
Trigger mandatory firmware updates for every device, no matter what state they are at.
Work on your schedule and system
Schedule update devices at the times that work best for your work force.
Show more
Show less
- Maximize business continuity and flexibility with a wide range of update options, such as updating at a specific time and updating based on battery level / charging status / connectivity.
- Allow optional postponement for end users if your workers are in the midst of important tasks.
- Import and sync device information from your EMM.
Editions & Pricing
Knox E-FOTA One Cloud 3 Years - Cat Protection
Knox E-FOTA One Cloud 3 Years - Cat Protection
Policies & Support
Support details
Contact global Knox support team by submitting a support ticket on your samsungknox.com account. To do so, on the account main dashboard go to Support page and click Contact Support button. This action redirects you to the Knox ticketing system. You can click New to add a new ticket or search thru previously registered
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"name": "state",
"title": "State",
"type": "Select",
"inline": true,
"includeEmptyOption": true,
"emptyOptionLabel": "Select",
"toggledBy": "country",
"visibleOn": "USA",
"isRequired": false,
"options": [
{
"label": "Alabama",
"value": "AL"
},
{
"label": "Alaska",
"value": "AK"
},
{
"label": "American Samoa",
"value": "AS"
},
{
"label": "Arizona",
"value": "AZ"
},
{
"label": "Arkansas",
"value": "AR"
},
{
"label": "Armed Forces Europe",
"value": "AE"
},
{
"label": "Armed Forces Pacific",
"value": "AP"
},
{
"label": "Armed Forces the Americas",
"value": "AA"
},
{
"label": "California",
"value": "CA"
},
{
"label": "Colorado",
"value": "CO"
},
{
"label": "Connecticut",
"value": "CT"
},
{
"label": "Delaware",
"value": "DE"
},
{
"label": "District of Columbia",
"value": "DC"
},
{
"label": "Federated States of Micronesia",
"value": "FM"
},
{
"label": "Florida",
"value": "FL"
},
{
"label": "Georgia",
"value": "GA"
},
{
"label": "Guam",
"value": "GU"
},
{
"label": "Hawaii",
"value": "HI"
},
{
"label": "Idaho",
"value": "ID"
},
{
"label": "Illinois",
"value": "IL"
},
{
"label": "Indiana",
"value": "IN"
},
{
"label": "Iowa",
"value": "IA"
},
{
"label": "Kansas",
"value": "KS"
},
{
"label": "Kentucky",
"value": "KY"
},
{
"label": "Louisiana",
"value": "LA"
},
{
"label": "Maine",
"value": "ME"
},
{
"label": "Marshall Islands",
"value": "MH"
},
{
"label": "Maryland",
"value": "MD"
},
{
"label": "Massachusetts",
"value": "MA"
},
{
"label": "Michigan",
"value": "MI"
},
{
"label": "Minnesota",
"value": "MN"
},
{
"label": "Mississippi",
"value": "MS"
},
{
"label": "Missouri",
"value": "MO"
},
{
"label": "Montana",
"value": "MT"
},
{
"label": "Nebraska",
"value": "NE"
},
{
"label": "Nevada",
"value": "NV"
},
{
"label": "New Hampshire",
"value": "NH"
},
{
"label": "New Jersey",
"value": "NJ"
},
{
"label": "New Mexico",
"value": "NM"
},
{
"label": "New York",
"value": "NY"
},
{
"label": "North Carolina",
"value": "NC"
},
{
"label": "North Dakota",
"value": "ND"
},
{
"label": "Northern Mariana Islands",
"value": "MP"
},
{
"label": "Ohio",
"value": "OH"
},
{
"label": "Oklahoma",
"value": "OK"
},
{
"label": "Oregon",
"value": "OR"
},
{
"label": "Pennsylvania",
"value": "PA"
},
{
"label": "Puerto Rico",
"value": "PR"
},
{
"label": "Rhode Island",
"value": "RI"
},
{
"label": "South Carolina",
"value": "SC"
},
{
"label": "South Dakota",
"value": "SD"
},
{
"label": "Tennessee",
"value": "TN"
},
{
"label": "Texas",
"value": "TX"
},
{
"label": "Utah",
"value": "UT"
},
{
"label": "Vermont",
"value": "VT"
},
{
"label": "Virgin Islands, U.S.",
"value": "VI"
},
{
"label": "Virginia",
"value": "VA"
},
{
"label": "Washington",
"value": "WA"
},
{
"label": "West Virginia",
"value": "WV"
},
{
"label": "Wisconsin",
"value": "WI"
},
{
"label": "Wyoming",
"value": "WY"
}
],
"validators": []
},
"province": {
"name": "province",
"title": "Province",
"type": "Select",
"inline": true,
"includeEmptyOption": true,
"emptyOptionLabel": "Select",
"isRequired": false,
"toggledBy": "country",
"visibleOn": "CAN",
"options": [
{
"value": "AB",
"label": "Alberta"
},
{
"value": "BC",
"label": "British Columbia"
},
{
"value": "MB",
"label": "Manitoba"
},
{
"value": "NB",
"label": "New Brunswick"
},
{
"value": "NL",
"label": "Newfoundland and Labrador"
},
{
"value": "NS",
"label": "Nova Scotia"
},
{
"value": "ON",
"label": "Ontario"
},
{
"value": "PE",
"label": "Prince Edward Island"
},
{
"value": "QC",
"label": "Quebec"
},
{
"value": "SK",
"label": "Saskatchewan"
},
{
"value": "NT",
"label": "Northwest"
},
{
"value": "NU",
"label": "Nunavut"
},
{
"value": "YT",
"label": "Yukon"
}
],
"validators": []
},
"zip": {
"name": "zip",
"title": "Zip Code",
"type": "Text",
"inline": true,
"isRequired": false,
"editorAttrs": {
"maxlength": 50
},
"validators": []
},
"country": {
"name": "country",
"title": "Country",
"type": "Select",
"iso3": true,
"includeEmptyOption": true,
"isRequired": false,
"validators": [],
"options": [
{
"value": "US",
"value_iso3": "USA",
"phoneCode": "1",
"label": "United States",
"isSelected": false
},
{
"value": "CA",
"value_iso3": "CAN",
"phoneCode": "1",
"label": "Canada",
"isSelected": false
},
{
"value": "AF",
"value_iso3": "AFG",
"phoneCode": "93",
"label": "Afghanistan",
"isSelected": false
},
{
"value": "AX",
"value_iso3": "ALA",
"phoneCode": "358",
"label": "Åland Islands",
"isSelected": false
},
{
"value": "AL",
"value_iso3": "ALB",
"phoneCode": "355",
"label": "Albania",
"isSelected": false
},
{
"value": "DZ",
"value_iso3": "DZA",
"phoneCode": "213",
"label": "Algeria",
"isSelected": false
},
{
"value": "AS",
"value_iso3": "ASM",
"phoneCode": "1",
"label": "American Samoa",
"isSelected": false
},
{
"value": "AD",
"value_iso3": "AND",
"phoneCode": "376",
"label": "Andorra",
"isSelected": false
},
{
"value": "AO",
"value_iso3": "AGO",
"phoneCode": "244",
"label": "Angola",
"isSelected": false
},
{
"value": "AI",
"value_iso3": "AIA",
"phoneCode": "1",
"label": "Anguilla",
"isSelected": false
},
{
"value": "AQ",
"value_iso3": "ATA",
"phoneCode": "0",
"label": "Antarctica",
"isSelected": false
},
{
"value": "AG",
"value_iso3": "ATG",
"phoneCode": "1",
"label": "Antigua and Barbuda",
"isSelected": false
},
{
"value": "AR",
"value_iso3": "ARG",
"phoneCode": "54",
"label": "Argentina",
"isSelected": false
},
{
"value": "AM",
"value_iso3": "ARM",
"phoneCode": "374",
"label": "Armenia",
"isSelected": false
},
{
"value": "AW",
"value_iso3": "ABW",
"phoneCode": "297",
"label": "Aruba",
"isSelected": false
},
{
"value": "AU",
"value_iso3": "AUS",
"phoneCode": "61",
"label": "Australia",
"isSelected": false
},
{
"value": "AT",
"value_iso3": "AUT",
"phoneCode": "43",
"label": "Austria",
"isSelected": false
},
{
"value": "AZ",
"value_iso3": "AZE",
"phoneCode": "994",
"label": "Azerbaijan",
"isSelected": false
},
{
"value": "BS",
"value_iso3": "BHS",
"phoneCode": "1",
"label": "Bahamas",
"isSelected": false
},
{
"value": "BH",
"value_iso3": "BHR",
"phoneCode": "973",
"label": "Bahrain",
"isSelected": false
},
{
"value": "BD",
"value_iso3": "BGD",
"phoneCode": "880",
"label": "Bangladesh",
"isSelected": false
},
{
"value": "BB",
"value_iso3": "BRB",
"phoneCode": "1",
"label": "Barbados",
"isSelected": false
},
{
"value": "BY",
"value_iso3": "BLR",
"phoneCode": "375",
"label": "Belarus",
"isSelected": false
},
{
"value": "BE",
"value_iso3": "BEL",
"phoneCode": "32",
"label": "Belgium",
"isSelected": false
},
{
"value": "BZ",
"value_iso3": "BLZ",
"phoneCode": "501",
"label": "Belize",
"isSelected": false
},
{
"value": "BJ",
"value_iso3": "BEN",
"phoneCode": "229",
"label": "Benin",
"isSelected": false
},
{
"value": "BM",
"value_iso3": "BMU",
"phoneCode": "1",
"label": "Bermuda",
"isSelected": false
},
{
"value": "BT",
"value_iso3": "BTN",
"phoneCode": "975",
"label": "Bhutan",
"isSelected": false
},
{
"value": "BO",
"value_iso3": "BOL",
"phoneCode": "591",
"label": "Bolivia, Plurinational State of",
"isSelected": false
},
{
"value": "BQ",
"value_iso3": "BES",
"phoneCode": "599",
"label": "Bonaire, Sint Eustatius and Saba",
"isSelected": false
},
{
"value": "BA",
"value_iso3": "BIH",
"phoneCode": "387",
"label": "Bosnia and Herzegovina",
"isSelected": false
},
{
"value": "BW",
"value_iso3": "BWA",
"phoneCode": "267",
"label": "Botswana",
"isSelected": false
},
{
"value": "BV",
"value_iso3": "BVT",
"phoneCode": "0",
"label": "Bouvet Island",
"isSelected": false
},
{
"value": "BR",
"value_iso3": "BRA",
"phoneCode": "55",
"label": "Brazil",
"isSelected": false
},
{
"value": "IO",
"value_iso3": "IOT",
"phoneCode": "246",
"label": "British Indian Ocean Territory",
"isSelected": false
},
{
"value": "BN",
"value_iso3": "BRN",
"phoneCode": "673",
"label": "Brunei Darussalam",
"isSelected": false
},
{
"value": "BG",
"value_iso3": "BGR",
"phoneCode": "359",
"label": "Bulgaria",
"isSelected": false
},
{
"value": "BF",
"value_iso3": "BFA",
"phoneCode": "226",
"label": "Burkina Faso",
"isSelected": false
},
{
"value": "BI",
"value_iso3": "BDI",
"phoneCode": "257",
"label": "Burundi",
"isSelected": false
},
{
"value": "KH",
"value_iso3": "KHM",
"phoneCode": "855",
"label": "Cambodia",
"isSelected": false
},
{
"value": "CM",
"value_iso3": "CMR",
"phoneCode": "237",
"label": "Cameroon",
"isSelected": false
},
{
"value": "CV",
"value_iso3": "CPV",
"phoneCode": "238",
"label": "Cape Verde",
"isSelected": false
},
{
"value": "KY",
"value_iso3": "CYM",
"phoneCode": "1",
"label": "Cayman Islands",
"isSelected": false
},
{
"value": "CF",
"value_iso3": "CAF",
"phoneCode": "236",
"label": "Central African Republic",
"isSelected": false
},
{
"value": "TD",
"value_iso3": "TCD",
"phoneCode": "235",
"label": "Chad",
"isSelected": false
},
{
"value": "CL",
"value_iso3": "CHL",
"phoneCode": "56",
"label": "Chile",
"isSelected": false
},
{
"value": "CN",
"value_iso3": "CHN",
"phoneCode": "86",
"label": "China",
"isSelected": false
},
{
"value": "CX",
"value_iso3": "CXR",
"phoneCode": "213",
"label": "Christmas Island",
"isSelected": false
},
{
"value": "CC",
"value_iso3": "CCK",
"phoneCode": "61",
"label": "Cocos (Keeling) Islands",
"isSelected": false
},
{
"value": "CO",
"value_iso3": "COL",
"phoneCode": "57",
"label": "Colombia",
"isSelected": false
},
{
"value": "KM",
"value_iso3": "COM",
"phoneCode": "269",
"label": "Comoros",
"isSelected": false
},
{
"value": "CG",
"value_iso3": "COG",
"phoneCode": "242",
"label": "Congo",
"isSelected": false
},
{
"value": "CD",
"value_iso3": "COD",
"phoneCode": "243",
"label": "Congo, the Democratic Republic of the",
"isSelected": false
},
{
"value": "CK",
"value_iso3": "COK",
"phoneCode": "682",
"label": "Cook Islands",
"isSelected": false
},
{
"value": "CR",
"value_iso3": "CRI",
"phoneCode": "506",
"label": "Costa Rica",
"isSelected": false
},
{
"value": "CI",
"value_iso3": "CIV",
"phoneCode": "225",
"label": "Côte d'Ivoire",
"isSelected": false
},
{
"value": "HR",
"value_iso3": "HRV",
"phoneCode": "385",
"label": "Croatia",
"isSelected": false
},
{
"value": "CU",
"value_iso3": "CUB",
"phoneCode": "53",
"label": "Cuba",
"isSelected": false
},
{
"value": "CW",
"value_iso3": "CUW",
"phoneCode": "599",
"label": "Curaçao",
"isSelected": false
},
{
"value": "CY",
"value_iso3": "CYP",
"phoneCode": "357",
"label": "Cyprus",
"isSelected": false
},
{
"value": "CZ",
"value_iso3": "CZE",
"phoneCode": "420",
"label": "Czech Republic",
"isSelected": false
},
{
"value": "DK",
"value_iso3": "DNK",
"phoneCode": "45",
"label": "Denmark",
"isSelected": false
},
{
"value": "DJ",
"value_iso3": "DJI",
"phoneCode": "253",
"label": "Djibouti",
"isSelected": false
},
{
"value": "DM",
"value_iso3": "DMA",
"phoneCode": "1",
"label": "Dominica",
"isSelected": false
},
{
"value": "DO",
"value_iso3": "DOM",
"phoneCode": "1",
"label": "Dominican Republic",
"isSelected": false
},
{
"value": "EC",
"value_iso3": "ECU",
"phoneCode": "593",
"label": "Ecuador",
"isSelected": false
},
{
"value": "EG",
"value_iso3": "EGY",
"phoneCode": "20",
"label": "Egypt",
"isSelected": false
},
{
"value": "SV",
"value_iso3": "SLV",
"phoneCode": "503",
"label": "El Salvador",
"isSelected": false
},
{
"value": "GQ",
"value_iso3": "GNQ",
"phoneCode": "240",
"label": "Equatorial Guinea",
"isSelected": false
},
{
"value": "ER",
"value_iso3": "ERI",
"phoneCode": "291",
"label": "Eritrea",
"isSelected": false
},
{
"value": "EE",
"value_iso3": "EST",
"phoneCode": "372",
"label": "Estonia",
"isSelected": false
},
{
"value": "ET",
"value_iso3": "ETH",
"phoneCode": "251",
"label": "Ethiopia",
"isSelected": false
},
{
"value": "FK",
"value_iso3": "FLK",
"phoneCode": "500",
"label": "Falkland Islands (Malvinas)",
"isSelected": false
},
{
"value": "FO",
"value_iso3": "FRO",
"phoneCode": "298",
"label": "Faroe Islands",
"isSelected": false
},
{
"value": "FJ",
"value_iso3": "FJI",
"phoneCode": "679",
"label": "Fiji",
"isSelected": false
},
{
"value": "FI",
"value_iso3": "FIN",
"phoneCode": "358",
"label": "Finland",
"isSelected": false
},
{
"value": "FR",
"value_iso3": "FRA",
"phoneCode": "33",
"label": "France",
"isSelected": false
},
{
"value": "GF",
"value_iso3": "GUF",
"phoneCode": "594",
"label": "French Guiana",
"isSelected": false
},
{
"value": "PF",
"value_iso3": "PYF",
"phoneCode": "689",
"label": "French Polynesia",
"isSelected": false
},
{
"value": "TF",
"value_iso3": "ATF",
"phoneCode": "0",
"label": "French Southern Territories",
"isSelected": false
},
{
"value": "GA",
"value_iso3": "GAB",
"phoneCode": "241",
"label": "Gabon",
"isSelected": false
},
{
"value": "GM",
"value_iso3": "GMB",
"phoneCode": "220",
"label": "Gambia",
"isSelected": false
},
{
"value": "GE",
"value_iso3": "GEO",
"phoneCode": "995",
"label": "Georgia",
"isSelected": false
},
{
"value": "DE",
"value_iso3": "DEU",
"phoneCode": "49",
"label": "Germany",
"isSelected": false
},
{
"value": "GH",
"value_iso3": "GHA",
"phoneCode": "233",
"label": "Ghana",
"isSelected": false
},
{
"value": "GI",
"value_iso3": "GIB",
"phoneCode": "350",
"label": "Gibraltar",
"isSelected": false
},
{
"value": "GR",
"value_iso3": "GRC",
"phoneCode": "30",
"label": "Greece",
"isSelected": false
},
{
"value": "GL",
"value_iso3": "GRL",
"phoneCode": "299",
"label": "Greenland",
"isSelected": false
},
{
"value": "GD",
"value_iso3": "GRD",
"phoneCode": "1",
"label": "Grenada",
"isSelected": false
},
{
"value": "GP",
"value_iso3": "GLP",
"phoneCode": "590",
"label": "Guadeloupe",
"isSelected": false
},
{
"value": "GU",
"value_iso3": "GUM",
"phoneCode": "1",
"label": "Guam",
"isSelected": false
},
{
"value": "GT",
"value_iso3": "GTM",
"phoneCode": "502",
"label": "Guatemala",
"isSelected": false
},
{
"value": "GG",
"value_iso3": "GGY",
"phoneCode": "44",
"label": "Guernsey",
"isSelected": false
},
{
"value": "GN",
"value_iso3": "GIN",
"phoneCode": "224",
"label": "Guinea",
"isSelected": false
},
{
"value": "GW",
"value_iso3": "GNB",
"phoneCode": "245",
"label": "Guinea-Bissau",
"isSelected": false
},
{
"value": "GY",
"value_iso3": "GUY",
"phoneCode": "592",
"label": "Guyana",
"isSelected": false
},
{
"value": "HT",
"value_iso3": "HTI",
"phoneCode": "509",
"label": "Haiti",
"isSelected": false
},
{
"value": "HM",
"value_iso3": "HMD",
"phoneCode": "0",
"label": "Heard Island and McDonald Islands",
"isSelected": false
},
{
"value": "VA",
"value_iso3": "VAT",
"phoneCode": "39",
"label": "Holy See (Vatican City State)",
"isSelected": false
},
{
"value": "HN",
"value_iso3": "HND",
"phoneCode": "504",
"label": "Honduras",
"isSelected": false
},
{
"value": "HK",
"value_iso3": "HKG",
"phoneCode": "852",
"label": "Hong Kong",
"isSelected": false
},
{
"value": "HU",
"value_iso3": "HUN",
"phoneCode": "36",
"label": "Hungary",
"isSelected": false
},
{
"value": "IS",
"value_iso3": "ISL",
"phoneCode": "354",
"label": "Iceland",
"isSelected": false
},
{
"value": "IN",
"value_iso3": "IND",
"phoneCode": "91",
"label": "India",
"isSelected": false
},
{
"value": "ID",
"value_iso3": "IDN",
"phoneCode": "62",
"label": "Indonesia",
"isSelected": false
},
{
"value": "IR",
"value_iso3": "IRN",
"phoneCode": "98",
"label": "Iran, Islamic Republic of",
"isSelected": false
},
{
"value": "IQ",
"value_iso3": "IRQ",
"phoneCode": "964",
"label": "Iraq",
"isSelected": false
},
{
"value": "IE",
"value_iso3": "IRL",
"phoneCode": "353",
"label": "Ireland",
"isSelected": false
},
{
"value": "IM",
"value_iso3": "IMN",
"phoneCode": "44",
"label": "Isle of Man",
"isSelected": false
},
{
"value": "IL",
"value_iso3": "ISR",
"phoneCode": "952",
"label": "Israel",
"isSelected": false
},
{
"value": "IT",
"value_iso3": "ITA",
"phoneCode": "39",
"label": "Italy",
"isSelected": false
},
{
"value": "JM",
"value_iso3": "JAM",
"phoneCode": "1",
"label": "Jamaica",
"isSelected": false
},
{
"value": "JP",
"value_iso3": "JPN",
"phoneCode": "81",
"label": "Japan",
"isSelected": false
},
{
"value": "JE",
"value_iso3": "JEY",
"phoneCode": "44",
"label": "Jersey",
"isSelected": false
},
{
"value": "JO",
"value_iso3": "JOR",
"phoneCode": "962",
"label": "Jordan",
"isSelected": false
},
{
"value": "KZ",
"value_iso3": "KAZ",
"phoneCode": "7",
"label": "Kazakhstan",
"isSelected": false
},
{
"value": "KE",
"value_iso3": "KEN",
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"description": "Knox E-FOTA provides advanced control of system software updates across your Samsung devices, providing stability and continuity for businesses managing a large fleet of devices. Ensure every device operates on the right OS version that has been fully tested for app stability. Trigger mandatory updates without end user intervention for total compliance, or set update schedules that work best for your work force.",
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